Delete your RundzeeGlobal account

Last updated 29 October 2026

You can delete your RundzeeGlobal account, in the app or on the website, at any time. This page explains how and what happens to your data. RundzeeGlobal is operated by Rundzee, LLC.

In the app or on the website

1. Sign in to the RundzeeGlobal app or to rundzeeglobal.com/account.
2. Open Account and tap Delete my account.
3. Confirm (on the website, type DELETE). Your account is deleted straight away.

Can’t sign in? Email privacy@rundzeeglobal.com from the email address on your account and we will delete it within 30 days.

Before you delete

You can’t delete your account while you have an order in progress, as a buyer or a seller. That means an order that is paid, waiting for pickup, on its way, in a problem report, or delivered but still inside the 3-day buyer protection window. Wait until it is completed, cancelled or refunded. For sellers this means the payout for a delivered order is made before you can delete.

What is deleted

• Your login, email address, name and phone number
• Your saved addresses, cart and delivery quotes
• Your push notification tokens
• Messages you sent, and your chats with sellers as a buyer
• Quote requests you sent, and reviews you wrote
• Your favorites, the stores you follow, the users you blocked and the reports you made
• All photos you uploaded
• Sellers: your private pickup address and the link to your Stripe account. A store that never had an order is deleted completely, with its products.

What we keep, and why

• Order records (items, amounts, dates and delivery status) are kept for up to 7 years because US tax and accounting law requires it. They are no longer linked to your login. On orders you bought, the delivery address is cut down to city, state and country, and the recipient name and phone number are removed.
• Stores with past orders are kept so those orders still show which store sold them. The store is suspended and no longer linked to you, its description, logo and banner are removed, and its products are paused so nobody can see or buy them. The store name stays on the record, and the pickup address saved on its past orders stays on those order records.
• If your store gave us INFORM Consumers Act seller information (legal name, business address, email and phone), it stays with the suspended store record.
• Problem reports on orders, reports other people made about you, and a log of which order emails and notifications were sent are kept, no longer linked to your login, so we can handle disputes and keep the platform safe.
• Payment and payout records held by Stripe follow Stripe’s own retention rules. Deleting your RundzeeGlobal account does not close a Stripe account you opened for payouts; you can close it with Stripe.
• Recently viewed products are stored only on your device. Clear your browser data or remove the app to delete them.

Questions? Email privacy@rundzeeglobal.com. More about how we handle your data is in our Privacy Policy.